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Privacy Policy

Avid RC is committed to respecting the privacy rights of our customers and all visitors to our web site. We take this matter very seriously, and have instituted many policies and procedures to insure that none of your privacy rights as stated herein are ever violated. The following outlines Avid RC's privacy policy and details the measures we have taken to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience. By visiting Avid RC, you are agreeing to the policies detailed below.

What if i communicate with Avid RC electronically?

When you send an email to Avid RC or visit the web site, you are communicating with us electronically. When you send an email to Avid RC, you consent to receive communications from us electronically in response. Please note that this does not constitute opting in to our email or direct mail lists. Avid RC may communicate with you by email, by updating or posting notices on the web site. You agree that all agreements, notices, disclosure and other communications that Avid RC provides to you electronically satisfy any legal requirement that such communication be in writing. All communications with Avid RC become the property of Avid RC.

What information does Avid RC collect?

In order to serve you better, Avid RC collects and stores your personal information when you: (i) create an account on Avid RC; (ii) sign up to be notified of special deals like discounts and exclusive offers; or (iii) enter a contest or promotion on our site. An account is created when you do one of following things: make a purchase on Avid RC, register for an account on Avid RC, or enter certain Avid RC sweepstakes. When creating an account, we ask you for your first and last name, your e-mail address, a password, mailing address, and perhaps some other similar information.

Our system also may gather information about the areas you visit on our site as well as the IP address you use to connect to our site. We may use this data internally only for 2 reasons: 1) to personalize your experience on AvidRC.com and the marketing materials you receive from Avid RC or its partners and 2) to prevent fraud on your account. We would not share any of this data on an individual basis (we may share it in an aggregate form without personal identifiers) with any outside company other than perhaps consultants or service providers of Avid RC who were assisting Avid RC in serving you better. Of course, to the extent that we would ever share any of that information with a consultant or service provider, we would only do so if that party agreed to protect your private information by adopting a privacy policy at least as stringent as our own. We do use navigational information both in the aggregate and on an individual basis to understand how our visitors use Avid RC so that we can make our site better. We do NOT keep track of where you go on the World Wide Web.

What does Avid RC do with this personal information?

Your information is used to process your orders and personalize your shopping experience on Avid RC, for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, Avid RC is able to shorten your checkout process and allow you to check your order status online.

At Avid RC, we also review what kinds of products appeal most to our customers as a group. This statistical information helps us improve our offering in the same way that other companies change their catalog based on what sells best. We may also use information about the kinds of products you buy from Avid RC to make other marketing offers to you. Of course, you always have the option to opt-out from receiving such offers (for instructions on how to opt-out, please see below).

Does Avid RC share any information it collects with outside parties?

We may use your purchase information about the products you buy from Avid RC to make other marketing offers to you. Of course, you always have the option to opt-out from receiving such offers (for instructions on how to opt-out, please see below). We may share this information with consultants or service providers to help Avid RC serve you better. Of course, to the extent that we would ever share any of that information with a consultant or service provider, we would only do so if that party agreed to protect your private information by adopting a privacy policy at least as stringent as our own.

How does Avid RC safeguard my personal information?

Avid RC has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights.

Does Avid RC provide a way to update or remove personal information?

Avid RC provides a view account feature on our website which allows you to modify and/or remove most of your personal information. This page can be accessed by clicking the view account link at the top of every page on the site. Rest assured that all of your information within view account is secure and accessible only by you or limited Avid RC personnel.

How does Avid RC use my e-mail address?

Your e-mail address is used to create and identify your account on Avid RC. Your e-mail address is also used by Avid RC to correspond with you about any orders that you may place or to notify you with the results of any contests you may have entered. We may also use your e-mail address to notify you about important functionality changes to the Web site, new Avid RC services and special offers and promotions we think you'll find valuable. If you have created an account with Avid RC, you can remove your email address from our list of addresses that receive information about new products, service, sales and promotions by clicking on the "view account" button that appears on most every page of our Web site, logging into your account, clicking on the "edit profile " button, and making the appropriate change. However this will not cease e-mails in regards to updates on a current order that you have placed.

Does Avid RC use "cookies"?

A cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer's browser. The cookie holds information a site may need to personalize your experience and to gather web site statistical data, such as which pages are visited, the internet provider's domain name and country that our visitors come from (e.g. "aol.com" or "msn.com") and the addresses of the sites visited immediately before coming to and immediately after leaving AvidRC.com. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets us trace your "clickstream" activity (i.e., the paths take by visitors to our site as they move from page to page). Cookies do not capture your individual email address or any private information about you.

To browse without cookies, you can configure your browser to reject all cookies, or to notify you when a cookie is set. Each browser is different so check the "Help" menu of your browser to learn how to change your cookie preferences. Even without accepting a cookie, you can still access most of the features on Avid RC.

How can you remove your name from our direct mail or email list?

If you have created an account with Avid RC, you can remove your email address from our list of addresses that receive information about new products, service, sales and promotions by clicking on the "view account" button that appears on most every page of our Web site, logging into your account, clicking on the "edit profile " button, and making the appropriate change. However this will not cease e-mails in regards to updates on a current order that you have placed.

Your consent

You acknowledge that this privacy policy is part of the terms of service and you agree that using this site signifies your assent to Avid RC's privacy policy. Avid RC reserves the right to change the terms of service, including this privacy policy, at any time, without advanced notice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think

If you have any comments or questions about Avid RC's privacy statement, please fell free to email through the contact us page.